Inland Revenue provides information on paper, through its website, by mail and by telephone.

David helps out with the accounts at the local charity shop.
He can manage routine tax transactions, but the shop is about to buy a new van and David doesn’t know what the tax consequences will be.
He has a pile of brochures Inland Revenue has sent him over the years, but it will take too long for him to look through them, and he isn’t sure they’re still current anyway.
 

When a taxable entity accesses its own secure area in the Inland Revenue website, relevant information will be highlighted. General information will be more easily accessible.

David helps out with the accounts at the local charity shop.
He can manage routine tax transactions, but the shop is about to buy a new van and David doesn’t know what the tax consequences will be.
When he logs on to the charity shop’s secure area in the Inland Revenue website, information relevant to the shop’s business type is highlighted under links like “Hiring someone?” and “Buying a new asset?”
He clicks on “Buying a new asset?” and gets immediate information about the GST, depreciation, and FBT consequences of buying a new van.